The idea "7% of communication is words

The idea that "7% of communication is words" refers to a concept from Albert Mehrabian's research on communication, particularly in the context of expressing feelings or emotions. According to Mehrabian's findings, when people communicate feelings or attitudes, 7% of the message is conveyed through words, 38% through tone of voice, and 55% through body language (non-verbal cues like facial expressions, posture, etc.).

It's important to note that these percentages are specific to situations where emotions are being communicated. In other contexts, like factual or informational communication, words would play a much larger role. So, the 7% rule doesn't apply universally to all communication situations but specifically to emotional or attitudinal exchanges.

The 7% rule specifically applies to communication that involves expressing emotions, where words play a smaller role compared to tone of voice and body language. This research highlights the importance of non-verbal cues in understanding feelings and attitudes.

For everyday communication that’s more informational or neutral, words are the primary medium for conveying meaning. So, the 7% is really about the impact of words in emotional contexts. It's a useful guideline but not a universal principle for all types of communication.

"7% کمیونیکیشن کا تعلق الفاظ سے" یہ ایک تصور ہے جو البرٹ مہرابیان کی تحقیق سے آیا ہے، خاص طور پر جب احساسات یا جذبات کا اظہار کیا جاتا ہے۔ مہرابیان کی تحقیق کے مطابق، جب لوگ اپنے جذبات یا رویے کا اظہار کرتے ہیں تو پیغام کا 7% الفاظ کے ذریعے پہنچتا ہے، 38% آواز کے لہجے سے، اور 55% جسمانی زبان (غصہ، چہرے کے تاثرات، جسمانی حرکات وغیرہ) سے پہنچتا ہے۔

یہ بات اہم ہے کہ یہ فیصد صرف ان حالات میں لاگو ہوتی ہے جہاں جذبات کا اظہار کیا جا رہا ہو۔ دوسرے مواقع جیسے کہ معلوماتی یا فنی کمیونیکیشن میں، الفاظ کا کردار زیادہ ہوتا ہے۔ اس لیے 7% کا قاعدہ تمام قسم کی کمیونیکیشن پر لاگو نہیں ہوتا، بلکہ یہ صرف جذبات یا رویوں کی بات چیت کے لیے مخصوص ہے۔

7% کا قاعدہ خاص طور پر ان حالات میں لاگو ہوتا ہے جب جذبات کا اظہار ہو رہا ہو، جہاں الفاظ کا کردار نسبتاً کم ہوتا ہے اور آواز کے لہجے اور جسمانی زبان کا کردار زیادہ ہوتا ہے۔ یہ تحقیق اس بات کو اجاگر کرتی ہے کہ غیر زبانی اشارے جذبات اور رویوں کو سمجھنے میں کتنی اہمیت رکھتے ہیں۔

روزمرہ کی معلوماتی یا غیر جذباتی بات چیت میں، الفاظ وہ بنیادی ذریعہ ہوتے ہیں جن کے ذریعے مطلب پہنچایا جاتا ہے۔ اس لیے 7% کا قاعدہ صرف جذباتی بات چیت کے لیے ہے اور یہ تمام کمیونیکیشن کی صورتحال پر لاگو نہیں ہوتا۔

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